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All consultations are conducted through a secure online platform, ensuring accessible and confidential care for children and individuals across age groups.

Sattva does not provide emergency services or crisis intervention. In case of a medical or psychiatric emergency, including risk of harm to self or others, individuals are advised to immediately contact local emergency services or visit the nearest hospital.

Online sessions primarily focus on guidance, behavioral strategies, cognitive training activities, and parent-mediated intervention (for children) and Self-management and coping strategies (for individuals). These services do not replace in-person medical or neurological examinations where required.

Interventions are designed to be practical and context-based, enabling children and individuals to apply strategies within real-life settings, thereby improving consistency and functional outcomes.

Sattva may facilitate referral coordination; however, all medical consultations and decisions remain the responsibility of the respective medical practitioner.

Certain experts associated with Sattva may provide in-person consultations only at their respective institutions. Sattva functions as a coordination and referral platform in such cases and does not directly deliver medical services through these consultants.

All personal and clinical information shared with Sattva is treated with confidentiality and handled in accordance with ethical psychological practice. However, confidentiality may be limited in situations involving risk of harm, legal obligations, or court directives.

Clients are responsible for: • Providing accurate and complete information • Following through with recommended referrals or evaluations • Making independent decisions regarding their healthcare.

For children, sessions involve active participation of parents or caregivers, with structured home-based strategies that can be implemented in the child’s natural environment. For individuals, sessions focus on guided self-engagement, supporting the development of emotional regulation, behavior management, and daily functioning skills, with caregiver involvement when appropriate.

Progress is reviewed through scheduled follow-up sessions, where intervention plans are evaluated and modified based on individual needs and response.

While Sattva strives to provide high-quality care, online services may have limitations related to observation, assessment, and technical factors. Outcomes may vary depending on individual circumstances and adherence to recommendations

All sessions are confirmed only upon prior payment. Prepayment is required to secure the appointment.

Cancellations made at the last minute or without prior notice are non-refundable, as the session time is reserved exclusively. Online Scheduling requests may be accommodated if informed in advance, subject to availability.